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If you have a question or require further information, please feel free to contact us. Swarovski Customer Service is happy to help.
People also ask
Can Swarovski be repaired?
If a piece is not covered by the terms of the Swarovski warranty policy, the company may offer a repair service subject to a fee. Please note that a defective piece can only be repaired if: 1. The product is a genuine Swarovski product with the Swarovski Swan logo.
Can you return Swarovski in store?
The store will provide a proof of return receipt for the returned product and a refund will be issued within 10 working days. All products must be returned within 14 days after purchase to a Swarovski store with proof of purchase.
What is Swarovski's email address?
For After Sale Services, please contact: customer_service_gb@swarovski.com.
Does Swarovski have a warranty?
For Swarovski and the Swarovski Online Shop, a 2 year warranty is offered for Swarovski Jewelry and Accessories and a 3 year warranty for all other products incl. Swarovski Created Diamonds Jewelry. ANY WARRANTY IMPLIED BY STATE LAW ON THIS PRODUCT IS ALSO LIMITED IN DURATION TO THE LENGTH OF THIS EXPRESS WARRANTY.
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